Know Where to Go

With so many great benefits and resources, it can be hard to know where to go when you need more. Here’s a general guide, but when in doubt, we recommend you start with Accolade, and they can refer you to the correct resource if needed.

Person using a laptop
Resource…
Accolade
L3Harris Enrollment Center
Fidelity
Retiree Service Center
Sedgwick
ONEHub
Who are they…
Benefits and healthcare concierge
Benefits and enrollment administrator
Retirement Savings Plan and HSA administrator
Pension and retiree medical administrator
Leave and disability administrator
Self-service portal
When to use them…
  • Learn about your L3Harris benefits and programs
  • Access L3Harris benefit providers
  • Understand how your coverage works, and get cost estimates
  • Find a network doctor
  • Schedule a consultation with a top-tier specialist
  • Educate yourself about a new or existing condition, and explore treatment options
  • Get an expert second opinion about a diagnosis, treatment plan or medication
  • Review claims information with an expert
  • Review or make changes to benefits elections
  • Make or change your Health Savings Account (HSA) election
  • Submit claims for Health Care or Dependent Care FSA reimbursement
  • Update life and accident beneficiaries
  • View Summary Plan Descriptions (SPDs) and other documentation
  • Make or change your Retirement Savings Plan contribution and investment elections
  • Make or change your HSA investment election
  • Run or request pension estimates
  • Complete retirement or retiree medical elections online or request hard copy retirement packages
  • Obtain Summary Plan Descriptions (SPDs) or retiree medical plan summaries
  • Make address, direct deposit and tax withholding changes once retired
  • File a leave or disability claim (Family Medical Leave, STD, LTD, Paid Parental Leave, Military Leave, Personal Leave, etc.)
  • Review claim status
  • Submit benefits escalations
  • Access HR services
  • View pre-retirement information
How to reach them…
Online: Accolade (or member.accolade.com if you’re not on the L3Harris network)
Mobile app: App Store or Google Play (search for Accolade)
Phone: 1.866.518.1771
Online: Enrollment site (or benefits.l3harris.com if you’re not on the L3Harris network)
Mobile app: App Store or Google Play (search for Alight Mobile)
Phone: 1.844.892.6495
Chat: Use the CHAT button on the enrollment site
Online: netbenefits.com/L3Harris
Phone: 1.877.320.4015 (Retirement)
1.800.544.3716 (HSA)
Online: Enrollment site (or benefits.l3harris.com if you’re not on the L3Harris network)
Mobile app: App Store or Google Play (search for Alight Mobile)
Phone: 1.844.786.6586
Online: mysedgwick.com/L3Harris
Phone: 1.844.341.8627
Online: ONEHub